Cybersecurity Operations Department Head

Types: Experienced Professional, Full time
Departments: Technical, Technology

We are looking for a Cybersecurity Operations Department Head who will be responsible for managing the Cybersecurity monitoring, incident management, testing and reporting.



The job requires performing security incident investigation, tracking security events, and conducting security testing and recommending remediation for the findings.


You’ll be:

  • Leading the IT Security – Cybersecurity Operations Center and Vulnerability Assessment and Penetration Testing unit of the bank
  • Primarily responsible for security event monitoring, cybersecurity incident management and response, cybersecurity threat intelligence monitoring and vulnerability management
  • Ensuring incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
  • Ensuring compliance to SLA, process adherence and process improvisation to achieve operational objectives
  • Revising and developing processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs
  • Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center
  • Performing threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
  • Monitoring Cybersecurity related news/updates and cascade to concerned parties especially ITG and system owners.
  • Responsible for integration of standard and non-standard logs in SIEM
  • Creating reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt.
  • Coordinating with Managed SOC Provider to build and maintain positive working relationships with them
  • Preparing reports, presentation to system owners, tracking and monitoring of the findings and remediation from the VAPT results
  • Checking and ensuring that systems operating systems, security patches and application are updated by conducting regular VAPT.
  • Responsible for the administration and management of VAPT tools
  • Responsible for the documentation of Cybersecurity Operations related processes, manuals and reports
  • Assisting in the continuous security posture improvement of the bank



You have a degree in Computer Science, Engineering, Information Technology or any related course

  • Proficient in Incident Management and Response
  • Experience in security device management and SIEM (QRadar)
  • Experience in using VAPT tools for Systems and Mobile Applications (Kali, Burp Suite, Metasploit, Qualys, Nessus, Fortify, MOBSF, etc.)
  • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, incident management etc.
  • Experience in threat management
  • Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix
  • Deep understanding applications, databases, middleware to address security threats against the same.
  • Proficient in preparation of reports, dashboards and documentation
  • Excellent communication and leadership skills
  • Experience in performing vendor management
  • Ability to handle high pressure situations with key stakeholders
  • Good Analytical skills, Problem solving and Interpersonal skills


Robinsons Bank (RBank) takes pride in responding to changing needs of its customers as it evolves throughout the years. RBank offers a wide range of products and services, including flexible financial solutions in the branches and digital platforms.


RBank invests in innovations that protect its customers’ interests and ensure their convenience. As such, it has fully embraced digital transformation. On its 20th anniversary in 2017, RBank upgraded its online banking portal and launched its mobile app. With a mission to be a customer-centric organization, the bank offers a priceless benefit for its clientele — peace of mind.


RBank allows you to establish a career in the banking industry through an organization that prioritizes the need to develop lasting connections with its customers (internal and external). These are relationships that go beyond financial transactions.


RBank’s strength in having a collaborative culture allows it to know employees more and to encourage them to share their insights on enhancing the organization’s processes. Moreso, RBank will be providing the support needed to build a notable career and ensure that skills evolve with global banking trends.


Be part of the RBank family! You can start by applying to this post

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