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E-SOA and OTP

News

News

E-SOA and OTP

Robinsons Bank Credit Card Advisory Official emails missing?
Are you missing your Robinsons Bank eSOA?
Did you request for your One-Time Password (OTP) via e-mail and never received it?
These e-mails may have been delivered to your ‘Clutter’ or ‘Junk’ folder.
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To help ensure that e-mails from a known sender are delivered to your active inbox, you may perform the following:

Add the sender email address to your Contact list
     o Right click the sender’s email address the choose “Add to Outlook Contacts” and,
Transfer the email messages from your Clutter / Junk folder to your Inbox
     o Drag and Drop the message(s) from one folder to another, or;
     o Select the message(s) and click on “Move to Inbox”

Questions? Contact C3 through (02) 637-2273 or 1-800-10-637-2273 or C3@robinsonsbank.com.ph