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Toys R Us Call. Shop. Play-at-Home

How to Order

1. Select Your Preferred Toys”R”Us Store


Call or text your preferred branch between 9:00 AM – 4:00 PM daily. Orders made after 4:00 PM will be attended to the following business day.

You may also choose to fill out the order form. Processing of forms will be between 9AM to 4PM from Mondays to Fridays. Forms submitted on weekends and holidays will be processed the next working day.

Our store representatives will get back to you and be happy to assist you with all the details related to your order/s when you reach out. Please note that only cash transactions are accepted on Sundays.

Provide the following information*:

  • Full Name
  • Delivery Address
  • Mobile Number
  • Preferred Date of Delivery
  • Preferred Payment Option
  • Order/s (brand, type, variant, and quantity)

*By submitting the above-mentioned information, you agree to the collection, processing and storage of your personal data by Toys”R”Us for the purpose of verification and completion of your order. This, likewise, confirms that you agree to the use of the said data for analytics and marketing purposes such as receiving newsletters from Toys”R”Us.

2. Choose your item/s

Choose from our Facebook Shop products or the full list of play-ssentials available at the Toys”R”Us LazMall Page.

You may also browse through our catalog below.

Feel free to reach out to your designated branch representative for other item/s you may need.

3. Choose Your Payment and Delivery Options

Pay for your orders via the following options:

  • Cash Payment/ Debit or Credit Transactions (Pick-up)
  • Bank Transfer or Deposit via Robinsons Bank or BDO (Store representative will send the bank account details as soon as orders are finalized.)
  • Order online via Toys”R”Us LazMall in Lazada

Note: Delivery fees/charges will be shouldered by the customer. On Sundays, only cash transaction will be available.

Pick-up option is now available for stores that have re-opened. Check

TRUtbxstores to see the full list of Toys”R”Us and Toys”R”Us Toybox stores open!

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