Cookie Policy


This is the Cookie Policy for Robinsons Bank Corporation (“RBank”), accessible from


Robinsons Bank’s website/application uses “cookies” or tiny files downloaded to your computer/device to improve your experience. This page describes what information we gather, how we use it, and why we need to store these cookies. We will also share how you can prevent these cookies from being stored.
Preventing cookies to be stored on your computer/device may affect your experience using our website/application.
For more information on cookies, please see


We use cookies for a variety of reasons, and we detail them in the sections below.

Disabling Cookies

You may prevent or disable the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies may affect the functionality of our website/application and we highly recommend that you leave all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use in our website.

The Cookies We Set

Please refer to this link for the complete technical document of cookie usage.

  • Account-related cookies
    If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log off; however, in some cases, they may remain afterwards to remember your site preferences when logged off.
    For more information on Google Analytics cookies, see the official Google Analytics page.
  • Logon-related cookies
    We use cookies when you log on to our website/application so that we can remember this fact. This prevents you from having to log on every single time you visit a new page. These cookies are typically removed or cleared when you log off to ensure that you can only access restricted features and areas when logged on.
  • E-mail newsletters-related cookies
    This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Orders processing-related cookies
    This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Surveys-related cookies
    From time to time, we offer user surveys and questionnaires relating to the service we provide. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms-related cookies
    When you submit data to us through a form such as those found on contact pages, comment forms or application forms, cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies
    In order to provide you with a personalized experience on this site, we provide the functionality to set your preferences for how this site/application runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third-Party Cookies

In some special cases we also use cookies that our trusted third parties provide us. The following section details each third-party cookie you might encounter through our website.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience.
    These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
  • Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
  • As we offer/sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
    For more information on Google AdSense see the official Google AdSense privacy FAQ.
  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including; Facebook will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.


For more information on Robinsons Bank’s use of cookies, you may contact us through the channels listed below: