Rkansya® is a digital product that acts as your piggy bank. This is linked to a nominated Checking or Savings account, where one can transfer funds to and from Rkansya®. A customer can define his or her Rkansya® based on the following:

• Goal or purpose
• Amount to save
• Period of time to save

Customers will be notified through their registered mobile and email address upon successful creation and once a savings goal has been reached.

• You must have an existing RBank Checking or Savings account to create an Rkansya®
  • If you do not have a Checking or Savings account *except Simplé Savings, you may open one through the RBank Sign Up app (available on iOS and Android)
• You can create your Rkansya® via the RBank Digital app
• Just click on the Rkansya® button or tile on the main dashboard and follow the steps in creating your Rkansya®

Yes, you may change any of the following information / details upon clicking the edit button in your Rkansya® via the RBank Digital app:

• Goal or purpose
• Amount to save
• Period of time to save

A customer may create several Rkansya® with a maximum savings amount of P500,000.00

Savings period should be at least three (3) months, but there is no prescribed maximum period to save.

None. A customer may deposit / fund and withdraw funds from an Rkansya® anytime.

You can fund your Rkansya® either through automatic debit arrangement or funds transfer via your nominated RBank Checking or Savings account.

• Your Rkansya® cannot be accessed via ATMs.
• If you want to make a withdrawal, you have to transfer funds from Rkansya® to your nominated RBank Checking or Savings account via the RBank Digital app.

No, you will not earn any interest on your Rkansya®. Instead, you will earn Go Rewards points based on the amount you have saved within Rkansya®.

You will earn Go Rewards points based on the Average Daily Balance (ADB) maintained in your Rkansya®. Minimum monthly average daily balance to earn points is Php2,000.00

Go Rewards is a Lifestyle Rewards Program that offers its members even more ways to enjoy rewards and benefits through its partners like Cebu Pacific, Robinsons Retail Stores, Caltex, and a growing roster of lifestyle brands. Earn and redeem rewards points from over 2,000 partner stores and lifestyle partners nationwide. One (1) Go Rewards point is equivalent to P1.00 when used for your next purchase with participating partners.

The earned Go Rewards points from your Rkansya® shall be automatically be transferred to your linked Go Rewards account every month.

You automatically waive your chance to earn Go Rewards points from your Rkansya®.

You may have to check and update the information you declared for your Go Rewards account. The following should match exactly with your data here in Robinsons Bank:

• Full Name
• Date of Birth
• Mobile number

To check and/or request an update, you may send an email to Go Rewards through customercare@gorewards.com.ph.

*SUBJECT LINE: Account Update – Rbank Linking

Provide the following in the email body:

• Last Name:
• First Name:
• Middle Initial:
• Go Rewards Account Number:
• Date of Birth:
• Mobile Number:

• You will earn 3 Go Rewards points for every P2,000.00 Average Daily Balance (ADB)
• You will earn an additional 2 Go Rewards points every quarter where no withdrawal was made on your Rkansya®

No. Once you've reached your goal, you must set a new Rkansya® to earn more Go Rewards points.

None. You will not be charged any withholding tax when you move your money from your Rkansya® back to your RBank Checking or Savings account.

Aside from using your Go Rewards to pay for purchases at various Robinsons Retail Holdings Incorporated (RRHI) stores, you may use it to pay your bills and service / convenience fees via the RBank Digital app.

There is no need to convert your Go Rewards points before you can use them.