In compliance with the “Bayanihan to Recover as One Act” (Bayanihan 2) and its Implementing Rules and Regulations (IRR), the Bank is updating its advisory and re-issuing its FAQs to address your queries on the 60-day grace period extension for consumer loans falling due from September 15 to December 31, 2020.
September 15, 2020 – December 31, 2020
One time sixty (60) day grace period
What loan products are covered?
- Home Loan
- Auto Loan
- Personal Loan
- mSME Loan
- SBL Term Loan
- Employee Loans
- Sales Contract Receivables
- Motorcycle Loans
- Others: Letters of Credits, Bills Purchase, Guarantees and other contingent facilities)
- Restructured Consumer and Employee Loans (subject to evaluation)
Who are eligible for the grace period?
All loans that are existing, current and outstanding as of 15 September 2020.
How will I know if I am qualified?
Please refer to eligibility criteria above.
SMS or Email notification shall be sent to the declared/enrolled contact information provided in your loan application or to the updated/latest contact information provided to the Bank.
Do I need to inform the Bank if I wish to avail of the relief?
Yes, should you wish to avail of the one-time 60-day grace period, please notify the bank on or before Oct 10, 2020. Otherwise, Post Dated Checks (PDCs) / Auto Debit Arrangement (ADA) / Salary Deduction shall be implemented.
Note that the chosen payment option shall be considered as final.
Where should I send payment option request?
|Personal Loans – JG accredited companies||B2PLPJG@robinsonsbank.com.ph|
|Personal Loans – Accredited companies||B2PLPnonJG@robinsonsbank.com.ph|
|Personal Loans – Direct||B2PLPDirect@robinsonsbank.com.ph|
Please ensure to send your final payment option (following the template shown below) to the designated email address per loan product.
Please be advised that I chose Payment Option ___ and I agree to the conditions pertaining to the said payment option.
Name of Client: ___________
Contact/Mobile Number: ___________
Email Address: ___________
Loan Account Number: ___________
Loan Type: ___________
For more information, please refer to the following links: